FAQ

Are my credit card info safe and secure?

We're committed to safeguarding your personal information and maintaining your privacy. We use SSL (Secure Socket Layers) and 128-bit encryption to protect any payment information you provide to us.

Why Bombata has different prices in different regions?

Local regulations, duties and taxes are different in each region of the world. Also materials used can be different in order to meet local safety requirements.

How long does it take for you to ship my order?

All orders are shipped within 48hrs (at the most) from the moment we receive your order

Where do you ship from?  

We ship from our distribution center in New Jersey. International orders may be shipped from Asia.

Warranties & Repair  

Bombata bags has a 1 year warranty against manufacturer defects. Should you have any problem, we will be happy to look into your bag, should this be a manufacturer defect (not normal wear and tear from daily usage or abuse) we will gladly repair this bag or ship a new one to you at no cost. (USA Customers Only)

How much does shipping cost?

Shipping is free on orders over 50USD. For smaller ones there is a flat fee of $6.95

International Buyers - Please Note: 

Import duties, taxes, and charges are not included in the item price. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to buying.

How about returns if I don't love what I order?

We want you to be happy with your purchase!  If you are not, then, just email us and we'll let you know what the steps are.  You can return any items for a refund or exchange within 30 days of purchase as long as they have not been used and are in the same condition you received them in.

More questions?

Drop us a line!