Return Policy

Your satisfaction is important to us. Buy with confidence, if you are not 100% satisfied with your purchase on regular priced items, for whatever reason, you may return your unused product within 30 days (excludes international orders). You will be credited for the purchase price of the product less the cost of shipping within 10 days from when we receive your return. 

Please note that:

  • Sale Items are returnable for store credit only.
  • International orders cannot be returned.
  • A Return Authorization Number must be obtained prior to returning your order.
    • All returns must have a Return Authorization Number clearly marked on the outside of the carton. Returns can be initiated by clicking here
    • Items returned without an RA# will be charged a processing fee of $10.00
  • To receive a full refund, returns must be unused, in the original packaging, with all appropriate tagging and accompanied by the original packing slip. Returns will be inspected by our team before a credit is given.
  • The return shipping cost is the responsibility of the customer. Bombata USA is not responsible for lost return packages.
  • The exchange of used items for quality reasons is limited to one year from the date of purchase.